Refund Policy

At THRALIONEX, we are committed to ensuring the satisfaction of our clients. Our Refund Policy is designed to provide transparency and confidence in our services. Please review the following guidelines regarding refunds.

Eligibility for Refunds

Refunds are granted under the following circumstances:

• Request is made within 14 days of service delivery.
• Service provided does not match the description or agreed terms.
• Technical issues reported within 7 days of detection and unable to resolve.

Process for Requesting a Refund

To request a refund, please follow these steps:

1. Contact our Customer Service team via email at [email protected].
2. Provide your order number, service details, and reason for the refund.
3. Our team will review your request and respond within 5 business days.

Exceptions and Exclusions

The following are exceptions to our Refund Policy:

• Refund requests made after the 14-day period are not eligible.
• Services that have been altered or tampered with post-delivery.
• Instances involving misuse or violation of our Terms of Service.

Contact Us

For more information about our Refund Policy, get in touch with our support team. We value your business and are here to assist you with any concerns. Reach out at [email protected] or call us at (555) 012-3456.